Customer Service

Shipping Policy

All orders will be shipped within 24 hours of receiving the order, Monday through Friday.  Orders received on Saturday or Sunday will be shipped on Monday.  Whenever possible, we will attempt to ship on the same business day that we receive the order.  Orders are generally shipped from Bucks County, Pennsylvania.  We may have your order drop shipped directly to you from one of our manufacturers in various locations.

Backorders
If an item is out of stock or backordered on your order, we'll email you with an estimated ship date or a suggested alternate item.  Simply email us back and let us know if you still want to place the order or cancel.

We offer the following shipping options for orders in the continental United States and Canada:

Standard Delivery
Orders are shipped via UPS Ground or USPS.  We ship all orders via UPS except orders with a PO Box as the shipping address. UPS does not deliver to PO Boxes and has much better tracking, so that is our preference. All PO Box addresses will be shipped via USPS. Some orders to Hawaii or Alaska may be shipped via USPS at our discretion. In-stock merchandise will normally arrive in 2-7 business days.

Express Delivery
Expedited shipping via UPS to arrive within 2-3 business days.

Next Day Delivery
Overnight delivery via UPS. Orders placed Monday-Friday before 2 PM EST will arrive the next business day.

Saturday Delivery
Saturday Delivery may be available in your zip code for an additional charge.  Please email us at info@beeluxe.com or call 215-295-3600 for more info or to schedule a Saturday delivery.

Standard Delivery (3-7 business days)

Express Delivery (2-3 business days)

Returns & Exchanges

If you would like to exchange or return an item for any reason please enclose your invoice and merchandise in the original packaging. Send the box to us via UPS or insured mail to one of the addresses below. We cannot accept returns sent C.O.D.

BEELUXE Returns & Exchanges

115 Lower Morrisville Road, Fallsington, PA. 19054

Our Guarantee

We value your patronage and are truly committed to your satisfaction. If any purchase from BEELUXE fails to meet expectations please return it to us at 115 Lower Morrisville Road, Fallsington, PA. 19054 for an exchange or a full refund.

Order Confirmation

On the Order Confirmation page, you may enter your email address so that an email order confirmation will be sent to the address that you provided to us.

International Shipping

At this time, we accept orders from international guests who are shipping to addresses in the U.S, Canada, APO and FPO. We are unable to ship internationally via the Internet, but hope to offer this service soon.